Help Centre
Stay sharp, stay in control. Your account comes loaded with tools to cap spending, track the hours you play and pause any time you want. Want support beyond the casino? Reach out to GameSense or the Responsible Gambling Council.
What are Manitoba Originals games?
Manitoba Originals are games we make ourselves, found only in our lobby. They run on the same balance, limits and account tools as every other title.
How fast do withdrawals arrive?
Most methods land your cash in one to four hours. A bank wire can stretch as long as 12 hours. Withdrawals start at C$20.
How can I deposit, and what's the smallest amount?
Deposits start at C$10. You can pay using Interac e-Transfer, Visa, Mastercard, Apple Pay, Google Pay, Online Banking / Trustly, MuchBetter, Jeton or Bank Wire / Transfer.
How do I open an account?
Tap Join, enter your details and tick the box confirming you are 19+. Identity and location verification is done ahead of your first deposit, and then you can start playing.
How do I step away or self-exclude?
Step away straight from your account settings: lock in a pause for a minimum of one day, a maximum of six weeks. Craving more distance? Turn on self-exclusion, or shut your account for good.
How does wagering work on the welcome offer?
Deposit at least C$10, and any net losses during your opening 24 hours are returned as bonus funds, up to C$500. The bonus has a 1x wagering requirement and remains valid for 7 days.
How does the loyalty programme work?
Manitoba Boost Weekly Rewards earns you 1 point per C$10 wagered, capped at 500 points a week. Redeem points for as much as C$500 in cash, or for 10 to 100 bonus spins.
How are games tested for fairness?
Every title comes from trusted studios like NetEnt, Play'n GO and Evolution, which rely on certified random number generators. Independent testing labs check these systems.
Where do I set deposit or playing time limits?
Your account settings let you put caps on deposits, wagers and stakes, plus turn on time alerts. A lower limit applies instantly, while a higher one takes 24 hours to kick in.
Safer play tools
- Cap your deposits, wagers and stake sizes
- Pop-up reminders and alerts showing how long you have played
- Hit pause: cooling-off breaks run one day to six weeks
- Self-exclude, or close your account permanently
- A quick quiz to test your play habits
- ID and location checks done before any money goes in
- Lower a limit instantly, raise one after 24 hours